How do I create my Groov Club account?

Simply download the Groov Club app, click Register on the Login page, add your name and address info and then log in. That’s it – you are now ready to use the app!

How old do I have to be to join Groov Club as a Client?

18 is the minimum age to be a Groov Club Client.

How much does Groov Club cost a Client?

When you book an appointment, you will be charged 10% of the Provider service fee.

What are my payment options for the booking fee?

The preferred method is PayPal but the payment interface does allow for regular credit and debit card transactions.

How do I refer a friend?

Through the Groov Club app, simply click on “Refer A Friend and choose your messaging format. Your friend will receive points for joining and you will receive 5 points for referring a friend!

How does the referral program work?

Every person you share the app with gets you 5 points. Accumulate a total of 40 (share the app with 8 people) points and you will be awarded 50% off your next booking fee. Rewards cannot be stacked, combined.

How many services can I book at once?

You may book any many as your schedule allows and with as many Providers as you wish. Appointments with the same Providers will be placed in separate time slots with separate booking fees for each service.

How do I let the provider know that there are special instructions to get into my building?

Use the Notes field on the purchase Checkout page or use the message function to communicate any special instructions directly to the provider.

What is the services cancellation fee?

Appointments cancelled 24 hours or more before the scheduled date and time will be refunded. No refunds for cancellations within 24 hours.

Where can I list my allergies?

Relevant allergy information can be entered into the Notes field on the purchase Checkout Page. In addition, you can use the direct messaging feature in the app to communicate directly with your Provider.

How are you dealing with COVID-19?

We recommend that our Providers follow all CDC guidelines and adhere to state and local regulations. If you have any concerns, please contact your provider via the app.

If I am booking for a child or family member how can I specify their needs.

Special needs for a child or family member can be entered into the Notes field on the purchase Checkout Page. In addition, you can use the direct messaging feature in the app to communicate directly with your Provider.

What do I do if my Service Provider is late?

You can contact your Groov Club Service Provider via the messaging function to determine why.

What do I do if my Provider doesn't show up?

If the Provider doesn’t show up you will be credited for your booking fee.

What do I do if I can't make my appointment?

Reach out to the provider via the messaging function contact your provider ahead of time. If outside the 24-hour window the booking fee will be refunded. No refund within 24 hours window.

Can I book online without a smart phone?

At the present time we don’t offer booking on our website .

Can I book for someone else?

Yes, but normally only if the service area is the same as yours. If the person you are booking for is not in your area, you may manually search for Providers outside your area. Booking in this case requires a direct communication with the Provider to accept an appointment outside their normal service delivery area before the system accepts the booking.

How much does Groov Club cost?

Providers only pay a background check fee. There are no monthly fees or transaction charges to the provider .

How long does it take for my profile to be verified after I apply to be a Provider?

After the necessary documentation has been received (proof of state license where required, etc.) application approval may take from 24 to 72 hours, depending on your location.

Can I list product I use on my profile?

Providers can list products they offer in their Biography.

How do I set vacation days, scheduling, and off hours?

Providers will be able to plan out and list their availability one month in advance.

Où le service personnel vous rencontre !
Groov Club vous simplifie la vie

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Nous vous facilitons la vie avec les fonctionnalités qui comptent



La connexion Groov Club

Groov Club est une application qui comble le fossé entre les services et la simplicité en apportant des services professionnels de qualité à la porte ou au lieu d’affaires de nos clients. Connectez-vous à vos fournisseurs préférés et suivez-les dans la communauté Groov Club. Nous nous engageons à mener nos activités dans le respect de toutes les lois applicables et d’une manière qui respecte le plus haut niveau d’intégrité et de normes éthiques.

h

Planification de la commodité

Faites de la salle d’attente une chose du passé en ayant tous vos services personnels accessibles à partir d’une seule application pratique. Améliorez la gestion du temps avec la commodité d’avoir plusieurs services parmi lesquels choisir au bout de vos doigts.



Expérience client

Chaque client représente pour nous un engagement de confiance et de communauté où les gens peuvent compter sur nous pour la meilleure qualité. Notre expertise et notre professionnalisme alignent Groov Club avec les meilleurs fournisseurs qui valorisent la satisfaction de leurs clients. Tous vérifié fournisseur doit adhérer au code de conduite du Groov Club. Tous les fournisseurs acceptent de maintenir l’engagement de Groov Club à sauvegarder et à protéger vos informations confidentielles et personnelles.



La flexibilité

Une disponibilité qui vous convient à tout moment et en tout lieu, que ce soit à votre domicile ou sur votre lieu de travail. Liberté de faire venir des services professionnels à votre domicile, réduisant ainsi votre temps et vos dépenses en vous faisant venir des services personnels.



Expérience optimale

Trouvez des solutions sans les tracas de plusieurs plates-formes pour tout ce qui concerne les services. Groov Club donne la priorité à vos commentaires alors que nous nous efforçons de maintenir une expérience client optimale.



Programme de parrainage

Soyez récompensé – nous proposons un programme de parrainage unique qui récompense les clients avec des points pour avoir partagé Groov Club avec leurs amis et leur famille. Échangez vos points pour recevoir des réductions.



Note / Avis

Tous les fournisseurs de services sont répertoriés sur la base des avis des clients et de leur approbation, car ici, au Groov Club, nous pensons que tout tourne autour de vous, le client.

Téléchargez l’application Groov Club dès aujourd’hui

Groov Club Makes Your Life Easier

A busy life or restricted ability to travel doesn't mean you have to give up the best things in life - perfect nails or hair, a tidy home and yard.

Join our exclusive network and find the services you need when you need it!

Download Our App to Join!

Our Mission

Our mission is to provide our clients with a superior experience and freedom to have professional services come to them. Each client represents to us a commitment of trust and a community where they can rely on us for the utmost in quality. Our expertise and professionalism prioritize aligning ourselves with top providers and companies that value customer satisfaction. Groov Club is an app that bridges the gap between services and simplicity by bringing quality professional services to your doorstep.

Get In Touch

We'd love to hear from you! We welcome feedback of all kinds as we strive to continually improve the Groov Club App.

Our goal is to provide you with the most reliable and seamless experience possible.

Contact Us

Find Your Service Provider to Meet You At Home or Business